DHL express delivery instructions and additional charges, DHL precautions, DHL delivery requirements, DHL delivery regulations
1. The DHL channel quotation of Guangzhou Wenjie Express is quoted in RMB and does not contain fuel. The monthly fuel is subject to the change of Wenjie's website.
2. For unlicensed mobile phones, an additional charge of RMB3 per unit is required, and the minimum consumption is RMB50 per ticket. For mobile phones with batteries, an additional charge of battery charge is required.
3. The unlicensed supporting battery can be accepted, and the additional charge is RMB 3 yuan/KG, and the minimum consumption is RMB 30 yuan/ticket;
4. The charging standard of remote fee is RMB 3.6 yuan/KG, the minimum consumption is RMB 180 yuan/ticket, and additional fuel is required. The notice is valid within three months.
5. The composition of textiles should be clearly written on the invoice and the re-export certificate fee should be RMB 35 yuan per invoice. Valuables should be discussed separately. The name of the quotation sheet shall be indicated at the time of delivery.
6. If the unilateral length of DHL goods is greater than or equal to 120CM, or the single charge weight is greater than or equal to 70KG, the surcharge for oversized or overweight goods will be charged: RMB 200 per ticket, plus additional fuel surcharge.
7. Additional charges for separate customs declaration (RMB 300/ticket+RMB 1/KG port clearance fee), the minimum customs declaration fee of RMB 400/ticket, and valuables are discussed separately
8. If sealed wooden packages and wooden cases with iron sheets are used to fix the goods around, a letter of guarantee with the company's seal must be affixed. At the same time, each piece is charged at RMB 150;
9. Invoice requirements: The commercial invoice in triplicate (including the name of the receiving company, city name, postal code, and the telephone number of the recipient) shall be provided at the time of delivery to facilitate customs clearance at the port of destination;
10. Operation requirements: If the actual weight exceeds 100KG/piece, or the length of one side exceeds 200CM, the height is not less than 10CM, or the single piece exceeds 69KG, it is necessary to add the foot of clamp foot.
11. The freight does not include invoice tax, destination tariff and other taxes. If the consignee does not pay the tariff, it will automatically be paid by the sender regardless of whether the goods have been signed for or not, and an additional handling fee of RMB 200 per invoice will be charged.
12. The billing weight of goods with multiple pieces of one ticket shall be calculated according to the maximum value of the sum of real weight or volume. Calculation method of laminated timber: length cm x width cm x height cm/5000=KG.
13. If the express is damaged or lost, the consignee must complain to the destination within 48 hours after signing for it. The destination service provider will provide the Reference Number after receiving the complaint. The sending agent must make a claim to our company with this Reference Number, otherwise it will not be accepted; Method of compensation for loss of goods: If the customer does not purchase insurance, our company will make compensation according to the following methods: according to the declared value of the goods, but the maximum compensation is USD100 per package The claim application must be filed within 30 days from the date of delivery of the goods to the agent, otherwise the agent will not settle the claim; No claim will be made for the loss and breakage caused by DHL network, which shall be implemented according to Regulation 13.
